Fueling visionary brands to transform their customer journey
We believe in building high-integrity technology that brings opportunity to people where they are.
Pioneering tech and purpose
Lightbird is creating more connected worlds through the synergy of multimodal conversational AI and human expertise.
Behind our journey
20+
years in the industry
6k+
employees worldwide
6
operating countries
1B+
contacts
handled / year
Global scale, personal service
We foster strong partnerships with clients worldwide, maintaining a customized approach that aligns with their distinct company goals. This dedication allows us to support both the overarching objectives and the specific needs of their customers on a global scale.
Creating more connected worlds
MEMO FROM OUR CO-CEOS
In today’s tech-driven landscape, customer interactions demand efficient solutions. While many platforms offer this, finding one that truly personalizes each interaction, forging a genuine connection between the brand and the customer, proved challenging.
Lightbird emerged to dramatically transform the customer experience, recognizing the absence of a platform aligned with our vision. With over 20 years of combined experience in creating visionary tech and managing scaled, people-heavy operations, we crafted an end-to-end solution aligned with our vision we would use ourselves.
Partnering with brands passionate about exceptional customer care, Lightbird’s in-house team of top engineers and AI leaders brings this vision to life daily. Every detail matters in our pursuit, aiming to provide employment where it doesn’t exist today to inspire a genuinely positive contribution.
Be part of driving transformation
Join a team where your ideas work. Here, authenticity is welcomed, dedication is shared, and curiosity is explored.
OUR CULTURE
Open minds, welcomed
We are inclusive by nature, discuss things openly, and hear every side and voice.
OUR CULTURE
Love for learning
We explore our imaginations daily and always find time to learn something new.
OUR CULTURE
Impactful work
What we do makes an impact on the lives of our customers, real people who will shape the perception of our brand.
OUR BENEFITS
Work/life balance
Comprehensive healthcare benefits, generous paid time off, and a remote-friendly work environment..
OUR BENEFITS
Generous vacation
A vacation policy that works. So you can unplug, relax, and refresh
OUR BENEFITS
Growth opportunities
We’re growing quickly, and you can expect to have a thriving role here.